Late payment is the tax on growth no one voted for. Chasing it is thankless — and every reminder you send spends a little goodwill you can't get back.
In March 2026 the UK passed its toughest late-payment crackdown in 25 years — non-waivable statutory interest, a commissioner that can fine. The levers exist. Pulling them shouldn't cost you the relationship.
It chases on every channel, resolves queries and disputes, agrees payment plans and issues statutory demands — human-supervised, with the riskier moves gated for your approval. Then it tells you the good news.
Politely, persistently, on every channel — in your tone of voice, on a compliant cadence.
Queries and disputes handled on the spot, so a quibble never becomes a write-off.
Payment plans that actually land — structured, tracked, and honoured.
Statutory demands under the Late Payment of Commercial Debts (Interest) Act 1998 — only when they're needed, always by the book.
Personality dials up near your money — and down to zero near a debtor's. Same agent, two voices: one warm and on your side, one firm, courteous and legally grounded.
A hen with a head for numbers — calm and capable rather than cute. She works the ledger so you don't have to, and shows up only where she's welcome: on your screen, never the debtor's.
✓ You're on the list — we'll be in touch.
